Refund policy

 

DELIVERY AND RETURNS

GENERAL QUESTIONS

MY ORDER NEVER ARRIVED

We’re sorry to hear this. Please check your email confirmation for the tracking number and tracking link. If that doesn’t work, send us an email with your details and confirmation number.

MY ORDER IS WRONG OR DAMAGED

Take a deep breath. Visit your happy place. Now, send us an email with your order details and tell us what’s wrong. We’ll work on fixing this right away.

DELIVERY AND RETURNS

I MESSED UP THE ADDRESS ON MY DELIVERY

How is this even possible? But, we’ve got you. Please send an email to info@soullifestyle.co.za

I WOULD LIKE TO RETURN MY ORDER

We’re sorry to hear this. Please send an email to info@soullifestyle.co.za

DO YOU SHIP NATIONWIDE?

Yes we do. We ship to all major cities and outlying areas in South Africa. Deliveries to major cities can take up to 3 days and deliveries to outlying areas can take up to 5 days