The Serene Comfort Massage Chair offers a sophisticated relaxation experience with sleek design options in white or grey. Engineered with SL-track technology, intelligent body detection, and a variety of automated massage programs, it adapts effortlessly to each user’s needs. Enjoy customizable comfort with options like the U pillow, surround sound, and convenient shortcut buttons, creating the ideal environment for stress relief and rejuvenation.
Functional Specifications:
Massage Track: SL-Track for extended coverage from neck to lower back
Intelligent Body Detection: Automatically adjusts to user’s body for a personalized massage
Automatic Massage Modes: 18 modes to suit various relaxation needs, including full body, neck, back, and shoulder-focused options
Comfort and Therapy Features:
Air Massage: Full-body air compression, including a body-wrapping feature for enhanced relaxation
Back Heating Function: Targeted heat therapy along the spine, ideal for relieving muscle tension and improving blood circulation
Customizable Pillow: Option to use with or without the U pillow for customized head and neck support
Connectivity and Additional Features:
Bluetooth Surround Sound: Built-in Bluetooth speakers for an immersive audio experience during massage sessions
Shortcut Buttons: Quick-access control buttons for easy adjustment of massage settings
- Voltage: AC 110V - 220V
- Frequency: 50Hz - 60Hz
- Power Consumption: 150W
- Dimensions: 145x74x108cm
Free Delivery on order over R500
Refund and Returns Policy - Soul Lifestyle
At Soul Lifestyle, we are dedicated to ensuring your satisfaction with our products. In the event that you need to initiate a return, please follow the steps outlined below to guarantee a smooth and efficient process:
Return Process:
1)Initiating the Return: Please log in to your account on our website and locate the order you wish to return. Provide information about the items you will be returning by sending an email to info@soullifestyle.co.za
2)Packaging and Labeling: Carefully pack the items in their original packaging, ensuring they are securely sealed.
3)Courier Collection: The responsibility for the courier cost and the safe return of the parcel to our depot rests with the customer. Please arrange for a reputable courier service to send the package to the following address:
Soul Matters
8 Warrington Road
Claremont
Cape Town, 7708
South Africa
Please note that the cost of the courier service will be your responsibility.
Verification and Refund Initiation: Upon receiving the returned items at our facility, our team will conduct a thorough inspection to ensure they are undamaged, and all components are present. Following this verification process, we will promptly initiate the refund.
Bank Details for Refund: To facilitate the refund process:
- Bank Name:
- Account Holder Name:
- Account Number:
- Branch Code:
- Swift Code (if applicable):
Rest assured that your refund will be processed as swiftly as possible once all verification steps are completed.
General Questions:
My Order Never Arrived: We apologize for any inconvenience. Please check your email confirmation for the tracking number and tracking link. If that doesn’t work, send us an email with your details and confirmation number.
My Order Is Wrong or Damaged: Take a deep breath. Visit your happy place. Now, send us an email with your order details and tell us what’s wrong. We’ll work on fixing this right away.
I Messed Up the Address on My Delivery: We understand mistakes happen. Please Call us: 021 001 2588 or send an email to info@soullifestyle.co.za
I Would Like to Return My Order: Your right to cancel an order starts when you place your order and ends 14 days from the day you receive your goods. If you wish to cancel your order, you must return the items within 14 days of the cancellation. Items received after this time will be refused and sent back to you.
If you took advantage of a promotion with free items, those must also be returned. Failure to return free items will result in charges for the items received.
You are responsible for the safe return of products, including the cost. It is recommended to insure your return parcel in case of loss or damage.
For more details, contact us at info@soullifestyle.co.za
Important Note: Products over 50kg will include a R3500 delivery surcharge.
Do You Ship Nationwide? Yes, we do. We ship to all major cities and outlying areas in South Africa. Deliveries to major cities can take up to 5 days, and deliveries to outlying areas can take up to 7 days.
Thank you for choosing Soul Lifestyle.